TERMS AND CONDITIONS

These terms do not supersede statutory rights under the Sale of Goods Acts but are designed to clarify the principles and procedures by which we operate. Every care has been taken to ensure that the descriptions and specifications are correct on this website. Please note that, while the colours displayed are as close a representation as possible, slight variations in the actual goods may occur. All measurements given are approximate.

HOW TO PAY:

By credit or Debit Card:

All transactions are in pounds sterling. We accept online payment in a secure environment with the following credit and debit cards: MasterCard, Visa, Visa Delta, and American Express

By Cheque or bank Transfer:

If you would prefer to pay by cheque or bank transfer please contact us at info@eleanorpritchard.com

No binding contract will exist between us until we have accepted your order. All goods are sold subject to availability.

CURRENCY & PRICING:

All prices shown on this website are quoted in pounds sterling. All UK orders include VAT at 20%. If your order is being despatched outside the UK then we will deduct VAT.

PRODUCT USE:

It is you, the buyer’s responsibility to ensure that the product is fit for purpose for the end use. If you require further information regarding the detailed specifications of our products please contact us.

PRODUCT DESCRIPTIONS, COLOURS AND CHARACTERISTICS:

We take great care to ensure that the products we supply correspond as closely as possible to the samples displayed on our website, but there may be slight variations in different production runs due to the unique characteristics of natural materials.

These variations may include:

Product colour may vary slightly from one batch to another.
Product texture may vary slightly from one batch to another.
All measurements are approximate - please allow a 5% tolerance.

Please note that these variations may be more apparent if orders are placed at different times as they may be supplied from different production runs.

We reserve the right to make any change to the specifications of our products where necessary.

SHIPPING & RETURNS:

Shipping for blankets and cushions:

For information on shipping blankets and cushions, please see the ‘shipping and returns’ section at the bottom of each product e-shop page.

Shipping for upholstery fabric by the metre:

For information on shipping upholstery fabric by the metre, please see the ‘shipping and returns’ section at the bottom of each upholstery fabric e-shop page.

Duties and Customs:

For information on duties and customs, please see the ‘shipping and returns’ section at the bottom of each e-shop page.

Returns:

For information on returns, please see the ‘shipping and returns’ section at the bottom of each e-shop page.

FAULTY OR DAMAGED GOODS:

For information on faulty or damaged goods, please see the ‘shipping and returns’ section at the bottom of each e-shop page.

PRIVACY POLICY:

For information on our privacy policy please see the ‘privacy policy’ section at the bottom of our website.

COPYRIGHT:

By entering and using this site, you acknowledge and agree that all the text, graphics, images and design including fabrics and products which appear on this site, and the design, look and feel of the site itself, are protected by copyright, design rights, and other intellectual property rights, which are owned by Eleanor Pritchard Ltd.

You acknowledge and agree that the material and content contained within this web site is made available for your personal non-commercial use only.

OTHER:

Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Errors:

Every effort is made to ensure that all the information provided on the Eleanor Pritchard Ltd website is correct at the time of going on line. If we discover an error relating to your order, we will contact you as soon as possible to advise you of the error and confirm that you still wish to proceed.

General:

No order is binding on you or Eleanor Pritchard Ltd until we have accepted it. You will own the items we supply you from the moment they are put in the hands of the courier, or on payment in full of the price of the items and any delivery charge, whichever is later. These terms and conditions cannot be varied by you or us unless made in writing and signed by both parties.

Place of Business:

Eleanor Pritchard Ltd operates from:

Studio 13, Unit 5
Harrington Way
Warspite Road
Greenwich
London SE18 5NR
UK

Eleanor Pritchard Ltd
Company No: 08470318
VAT no: 122 9924 10

Registered office:
Belgrave House,
39-43 Monument Hill,
Weybridge, Surrey KT13 8RN,
UK